Exchange & Returns Policy

We want you to be happy with your purchase. Please note that we do not offer refunds. However, we accept exchanges within 7 days of the date your order is delivered.

Eligibility for Exchange

To qualify for an exchange, the product must:

• Be returned in the same condition in which you received it
• Be unused and unworn
• Include all original tags, packaging, and accessories
• Be accompanied by a receipt or valid proof of purchase

How to Request an Exchange

To initiate an exchange, please contact us at info@bayabaan.com with your order details and the reason for your request.

Once your exchange request has been approved, please send the item to:

Postex Courier, karachi

⚠️ Please do not send any item back without receiving approval from us first. Unauthorized returns may not be accepted.

After your request is approved, we will provide you with the necessary return instructions and shipping details.

Damaged, Defective, or Incorrect Items

Please check your order carefully as soon as it arrives. If your item is damaged, defective, or you have received a different product from what you ordered, contact us as soon as possible.

We will review the issue and assist you with an appropriate exchange.

Items Not Eligible for Exchange

Certain products cannot be exchanged, including:

• Customized or personalized products
• Hazardous materials, flammable liquids, or gases
• Sale or clearance items
• Gift cards

If you are uncertain whether your product qualifies for an exchange, please contact us at info@bayabaan.com before sending anything back.

Exchange Process

For a smooth and quick exchange, you may return the original product after your exchange request has been approved. Once the returned item has been received and inspected, we will guide you through the next steps for receiving the replacement product.

Please make sure the item meets all exchange requirements before shipping it back.